Terms of service

Terms of service

Last updated: 11 May 2026

1. Introduction

Welcome to PRÆG. These terms and conditions ("Terms") govern your use of the praegclothing.com website and any purchases made through it. By using our website or placing an order, you accept these Terms in full.

2. Company information

PRÆG
Copenhagen, Denmark
Email: hello@praegclothing.com
Website: praegclothing.com

Full company information, including business address and VAT/CVR number, is available on request.

3. Products and pricing

All prices are shown in Danish kroner (DKK) and include 25% Danish VAT unless otherwise stated. Shipping costs are added at checkout. We reserve the right to change prices at any time, but changes do not affect orders already placed.

We make every effort to display products accurately. Colors may vary slightly depending on your screen. Stock levels are indicative and not guaranteed at the moment of order placement.

4. Orders and payment

An order is binding when you complete checkout and receive an order confirmation by email. We accept payment via the methods shown at checkout (typically credit/debit card and MobilePay). Payment is processed at the time of order.

We reserve the right to refuse or cancel an order at our discretion — for example, if a product is mispriced, out of stock, or if we suspect fraud. In such cases, any payment will be refunded in full.

5. Shipping

See our Shipping policy for delivery times, costs, and procedures for lost or damaged packages.

6. Right of withdrawal and returns

As a consumer in the EU/EEA you have a 14-day right of withdrawal. See our Return and refund policy for full details.

7. Warranty and complaints

Under Danish consumer law (Købeloven), you have a 24-month right of complaint on defects present at the time of delivery. If you believe a product is defective, please contact us at hello@praegclothing.com with photos and your order number. Approved warranty claims are resolved by repair, replacement, or refund.

8. Intellectual property

All content on praegclothing.com — including images, text, logos, designs, and product photography — is the property of PRÆG or its licensors and is protected by copyright. You may not reproduce, distribute, or use any content for commercial purposes without our written permission.

9. Liability

PRÆG's total liability for any order is limited to the amount paid for that order. We are not liable for indirect or consequential damages such as loss of profit, loss of data, or business interruption. Nothing in these Terms limits liability that cannot lawfully be limited under Danish or EU consumer law.

10. Governing law and disputes

These Terms are governed by Danish law. Disputes that cannot be resolved by direct contact may be brought before the Danish Consumer Complaints Board (Forbrugerklagenævnet, naevneneshus.dk) or the EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

11. Contact

Questions about these Terms? Email us at hello@praegclothing.com.